One in three ALE Business Partners embarked on Rainbow in the last quarter to address the growing opportunity of billions of euros from the workplace collaboration market. The partners offer complete collaboration and communications services that accelerate adoption time and facilitate integration with the communication and collaboration tools already deployed.
Alcatel-Lucent Enterprise has announced a boost to its recently launched Alcatel-Lucent Rainbow ™ cloud collaboration platform . In recent months, more than 900 business partners from around the world have gained access to the collaboration and cloud communications platform offered by ALE. Thus, partners can unlock new sources of recurring revenue by offering enhanced collaborative tools in the work center of the Communications-as-a-Service (CPaaS) platform of Alcatel-Lucent Enterprise.
As more companies seek to adopt a digital transformation, Rainbow offers users access to a secure, scalable and digital collaborative platform with feature-rich features such as contact management, presence, chat, audio / video calls and file sharing. screens. With the Rainbow Business Partner integration process , partners adopt a step-by-step approach to experience Rainbow’s features without the need for investment or contract and to create their community, their internal tests and demonstrations before enrolling customers.
With Rainbow’s new integration process , partners have specific marketing support, customer success management resources and incentives that support the digital transformation of the workplace that companies live.
Rainbow services are supplied as an independent solution or through a hybrid approach. By directly connecting the existing telephony infrastructure -no matter the provider- to the new cloud-based services, organizations protect hardware investments and ensure that critical business processes remain intact and uninterrupted during the digital transformation of the company.
In addition, Rainbow’s open APIs offer developers and partners the ability to take advantage of the Rainbow platform to offer powerful collaboration tools in business applications and processes. In this way, business partners can address the challenges of their customers with unique solutions that meet the specific needs of each business.