The public hyperscale cloud and its suppliers, in some way, have followed the evolution of the banking system. We depend on banks in ways we often take for granted: they store what we find valuable, removing those valuables is as easy as the click of a button, and you rarely see anyone when it comes to our bank. With most interactions performed through an application or browser, the days of visiting a branch have almost disappeared.
And like the banking system, the cloud and its suppliers have simply become too big to fail – we can not afford to let that happen. In the case of an interruption of the cloud or a complete accident , our systems would be paralyzed and we would find ourselves near impossible to go over a large part of our daily life. The responsibility in the game of the cloud is therefore an integral point of sale.
However, the occasional failure is not out of the question, not even for large companies and although large-scale outages are rare, the possibility of them happening – to any of the hyperscale cloud services – can not be dismissed.
Simply deciding to put a service in the cloud is just the beginning of the story. Organizations and their service providers should review the available cloud architectures , the availability of services and the management of the automation process, among other critical considerations, and how they will adjust to their customized needs. Planning is crucial.
Service level agreements are good and good, but only take effect after an interruption. Interruptions are simply a fact of life for those who trust the cloud, in the same way that interruptions can and do occur with electricity. It is imperative that organizations select the provider based not only on the guarantees within their SLA, but also on their response history to interruptions, average downtime if any, built-in redundancies and more. The fact that we offer availability 99.999% of the time “may sound impressive – but the most important thing is your response to 0.001% that you are not.
Cloud is not simply ‘plug-and-play’. Any organization will have needs as it can only comply with custom architectures. That’s why storing absolutely everything in the cloud is considered a no-no, and hybrid has become the architecture of going to most organizations.
We all like to think that automation is the panacea for workflow, access and more problems. Take human error and the process of everyday everyday actions and, in theory, not only increases the likelihood that those processes are error-free, it also frees staff to run the less mundane and critical tasks within the business.
When it comes to the cloud, automation must be taken into account, but the breadth of what is required to get the most out of a cloud deployment is often overlooked. It’s not just basic cloud implementation scripts. Security, supervision, automatic expansion and the migration of legacy assets are equally important, if not more important.
Likewise, organizations are increasingly looking for ways to automate IT functions without getting caught up in tools that can limit their options five years later. Organizations in the cloud that can offer a more flexible approach to IT functions will help you provide your customers with the ideal result for a cloud deployment.
The IT landscape is full of changes in the cloud that have not gone to the script, and that’s because there are not two companies with the same needs. Likewise, cloud blackouts are going to happen – nobody offers 100% SLAs for a reason.
Therefore, it is imperative that organizations, including service providers in the cloud, do their due diligence before to better establish their business up to time 0.001 percent of the time an interruption failure.